SELECT LANGUAGES

SELECT
LANGUAGES

About This Guide

YourGuide

Life in Tokyo: Your Guide is a lifestyle guidebook published for non-Japanese residents by the Tokyo Metropolitan Government’s Bureau of Citizens and Cultural Affairs to help them begin their new life in Tokyo. From the moment you enter the country, this guide has all the information you need to live your day-to-day life. You will even discover advice from fellow expats who have been living in the city for some time, providing extra knowledge that is sure to come in useful. Let this guide kickstart your new life in Tokyo!

Please select your preferred language.

Download

You can download a complete PDF version of Life in Tokyo: Your Guide, a lifestyle guidebook produced especially for expats starting their new life in Tokyo

Please select the version you would like to download.

Life in TokyoCommunications
( mobile phone, Internet, postal services )

Choose a service provider.

Mobile phone & Internet

Choose a telecommunications company and sign a service contract. Applications can be made at telecommunications company stores or electronics stores.

Gibo-Chan

When concluding a mobile phone contract, you can sometimes sign an Internet provider contract at the same time!

Wi-Fi

Wi-Fi can be used for free at railway stations, coffee shops, convenience stores, and so on.

For details

Television

If you buy a television set for your home in Japan, you will need to pay a receiving fee (about 1,260 yen a month).

Postal services

There are many post offices located nearby you.

For details

Delivery services

Many companies provide delivery services.
※Your signature or inkan will be required to receive the delivery.

Column

Convenient Service:Non-Delivery Notices

If no one is there to receive a package, the delivery person will leave a non-delivery notice and return with the undelivered item.

●How to get your package if you’ve received a non-delivery notice

Pick-up method How to request
If requesting re-delivery
  • Call the number written on the nondelivery notice
  • Apply from the delivery service company's website
If going in person to pick up the package Bring the non-delivery notice and personal identification (e. g. residence card) to the delivery service company’s office
If requesting re-delivery
  • Call the number written on the nondelivery notice
  • Apply from the delivery service company's website
If going in person to pick up the package
Bring the non-delivery notice and personal identification (e. g. residence card) to the delivery service company’s office

For details

  • Delivery service companies

Seasoned residents say

  • There are many types of price plans for mobile phones in Japan. You should study up on them in advance.

  • It may be more expensive to use the mobile phone you used in your home country in Japan.